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Commit Confidential Signal. Feedback. Improvement.

Outside-in audits for open source and developer communities

We find friction, prioritize impact, and provide fixes your team can ship.

Commit Confidential is a quiet field team for community health. We move through your docs, forums, chat, and repos like first-time contributors, logging every point of friction along the way. What you get back is a clear, classified-style report with specific fixes across access, interaction, process, recognition, and safety.

  • Friction audits
  • Onboarding reviews
  • Tone checks
  • Doc clarity
  • Path-to-PR maps
  • Recognition loops
  • Safety and moderation review
  • Playbook advice
Book an intro call See how the audit works
Field briefing

Welcome Operative.

You have been selected.

Your effort will be seen.

Your voice will be heard.

Your impact will be felt.

Brief 01

What every audit delivers

Anchored scores

Ratings across access, interaction, process, recognition, and safety with plain-language anchors.

Actionable backlog

Prioritized fixes with screenshots and copy you can paste, ready for the next sprint.

First-pass narrative

Step-by-step account of how a newcomer experiences your ecosystem, free of hype.

Optional readout

Team briefing with your leads to clarify impact and sequence work without drama.

Start an audit Review a sample report

Secret shopper audits, three ways

All tiers run on the same field playbook, with different depth. Each mission is outside-in, scored across five pillars, and delivered as a private report you can act on.

Quick Signal audit

$550 USD, flat

Fast signal when you need a quick read, not a full dossier.

  • One surface, one repo or one docs or onboarding path.
  • 60 to 90 minute outside-in pass.
  • 2 to 3 page brief.
  • Top 5 friction points.
  • Top 3 "fix these now" recommendations.
Get a Quick Signal See a sample deliverable

Secret Shopper audit

$1,500 USD

Full journey from discovery to first contribution or engagement across your core ecosystem.

  • Up to 3 surfaces in one ecosystem, for example repo, docs, primary community channel.
  • Complete secret shopper journey from discovery to first contribution or first engagement.
  • Scored across 5 pillars with anchored ratings.
  • 10 to 15 page classified-style report.
  • Prioritized backlog of fixes with screenshots and example copy.
Buy now - Secret Shopper audit

Optional, 45 minute readout call for your team, plus $300 USD.

Program deep dive

Custom, starts at $3,000 USD

When you need to look at the whole program, not just one project.

  • Multi repo and multi surface audits.
  • Stakeholder interviews with maintainers and staff.
  • Program level findings and recommendations.
  • Workshop style readout with your team.
Design a deep dive Talk to an agent first Email us about a deep dive

Our ethics, in short

  • We do not reveal personal details or name individuals.
  • We describe experiences and avoid blame.
  • We provide insights for improvements, free of slant.

Active Agents: Submit your report

Choose your method. Privacy respected by default.

Submit via Google Form Email your report Download markdown template

Include your Agent ID if assigned.

Most wanted - targets for insight

These are active communities where feedback agents can make a difference. Approach each with curiosity and respect. We study to strengthen, not to shame.

  • LibreOffice onboarding clarity mission
  • Kubernetes Docs tone and accessibility review
  • Blender Dev Forums recognition pathways
  • Add your candidate report@commit-confidential.org